The end of 2016 saw the first commercial legal chatbot, built on the Neota Logic platform, which is used to create code-free apps. AI Tech Support’s Legal Intelligence Support Assistant (LISA), developed by CEO and legal futurist Chrissie Lightfoot, is an online Non-Disclosure Agreement generator which works in a similar way to online chatbots that provide free access to justice. LISA is designed to support entrepreneurs and small businesses who may not be able to consult a lawyer. One of LISA’s key attributes is impartiality, which means that it is able to represent both sides of a case, which would present a conflict of interest for a human lawyer or law firm.